Shipping & Returns

Shipping and Handling
We try to ship all orders within a 24 hour period (excluding weekends and holidays). Most orders are shipped via UPS Ground, unless otherwise stated, required, or requested by the customer. Some items of extra size and/or weight will be assessed additional shipping charges. You will be notified of these charges beforehand. Orders shipped outside of the Continental United States will have the shipping quoted separately by email.

All customs and duties fees on international orders are the responsibility of the buyer.

Sales Tax
Some of our items are drop-shipped direct from the manufacturer. If you live in the same state as the manufacturer, you will be charged sales tax.

Those living in California will be charged State Sales Tax.

We will be glad to accept returns up to 30 days after you receive the product. Shipping/handling fees, however, will not be refunded.

Items must be returned in original packaging and carton with all manuals and parts intact.
Electrical components must not have been electrically connected or used.
All items are subject to inspection before a refund is issued. Any modifications or alterations will cause a denial of refund, in which case the item will be returned upon receipt of payment for applicable return shipping charges.
Terms of returns and refunds are subject to change without notice, and are ultimately at the discretion of EV West.